Terms and Conditions:

Your policy or AIA Vitality membership must be active at the time of benefit availment.
AIA Philippines and BPI AIA reserve the right to change the benefit mechanics without prior notice.
Your mental wellness partner benefit may be subject to other terms and conditions of ThoughtFull.
The content on the ThoughtFull site is intended for general knowledge only and is not a substitute for professional medical advice or treatment. You should not use the information to diagnose or treat any health problems or illnesses without consulting with a qualified healthcare provider.
By availing of the mental wellness partner benefit, you agree to hold AIA Philippines and BPI AIA free and harmless from any liability, loss, injury, or damage caused by or arising from your acceptance and/or use of the benefit. AIA Philippines and BPI AIA, its parents, affiliates, subsidiaries, and related companies, or its officers, directors, employees, shareholders, representatives or agents shall not be responsible or liable for any damages, including direct, indirect, incidental, consequential, special or punitive damages arising out of the use of the benefit under the same. Without limiting the generality of the foregoing, the benefit is provided “as is,” without warranty of any kind, either express or implied warranties of merchantability, fitness for purpose or use or non-infringement.
By using the benefit, you agree for AIA Philippines, BPI AIA and ThoughtFull to collect information and for purposes of benefit fulfillment.
AIA Vitality reserves the right to verify your benefit eligibility and withdraw and/or block access to the benefit if audit shows that you do not qualify for the benefit.
For assistance in any disputes, discrepancies, or other concerns, call AIA Philippines (02) 8528 2000 or BPI AIA (02) 8528 5501.